MSA Institute
At MSA Institute, we aim to deliver your books and educational materials in a timely and reliable manner.
1. Order Processing
- All book orders are processed within 1–2 working days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
2. Delivery Time
- Standard delivery time across Pakistan is 3–5 working days.
- Delivery times may vary depending on location and courier services.
3. Shipping Charges
- Shipping charges may vary based on location and order size.
- Any applicable shipping cost will be communicated at the time of order confirmation.
4. Delivery Areas
We deliver books across Pakistan. However, delivery services may be limited in remote areas, and delays may occur in such cases.
5. Order Tracking
- Once your order is dispatched, tracking details (if available) will be shared via SMS or email.
- You can use the tracking number to monitor your shipment.
6. Failed Deliveries
- Please ensure your contact details and address are correct.
- If a delivery attempt fails due to incorrect information or unavailability, re-delivery charges may apply.
7. Damaged or Incorrect Items
- If you receive a damaged or incorrect book, please contact us within 48 hours of delivery.
- We will review the issue and arrange a replacement if applicable.
8. Delays
MSA Institute is not responsible for delays caused by:
- Courier service issues
- Weather conditions
- Public holidays or unforeseen circumstances
9. Contact Us
For any shipping-related queries, feel free to contact us:
📍 Address: Block I North Nazimabad, Karachi, Pakistan
📞 Phone: +92 300 8227633
📧 Email: msa.learningtree@gmail.com